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HELP

You can buy online, or by telephone on 07771537217.

Delivery costs;

FREE POSTAGE OPTIONS:_- UK orders over £10 are  are posted free by 1st class recorded delivery

 Orders under £10 1st class post is £1  not tracked

Time running out? Need something in a hurry? For faster delivery add £8 postage cost, for special delivery. Saturday delivery guaranteed is £15
 
Eire  You are welcome to order items and if you only pay the basic postage the item will be posted untracked at your own risk, if you wish the item to be tracked and covered for non delivery please add the supplement.
International orders  cost  £10.
FROM 21ST MARCH 2017, I HAVE HAD TO CHANGE THIS TO ONLY COUNTRIES THAT ACCEPT ROYAL MAIL TRACKED AND SIGNED FOR, AS ORDERS GOING TO COUNTRIES THAT AREN'T TRACKED, JUST SIGNED FOR, ARE NOT ARRIVING.
SO ONLY, EUROPE, USA, CANADA, NEW ZEALAND AND AUSTRALIA.
 
International postage may occasionally take up to 2 weeks to the USA, Europe and Australia, other areas may take 28 days, Royal mail do not consider an item missing till 28 working days have passed. No refund will be given until 28 working days have passed from the date of postage
Stock levels These are shown on the product detail pages, the site will not allow you to order more than is in stock. You can add yourself to a wait list for out of stock items to be notified when new stock arrives.
If you want larger multiple orders these may need to be obtained from the suppliers and can be arranged if you email or phone me. Some take up to 7 days some longer, but emergency orders can sometimes be arranged. I will always let you know if there is going to be a delay so you can decide whether to cancel or change your order. So please enquire if you want more than the quantity shown as in stock.
If you have any queries about availability please email with your question or call me on 07771537217


Payment methods Pay online with Paypal at checkout, or choose the option to pay by credit or debit card instead of paypal account.

I use Paypal because it gives a secure payment method, with additional protection for both parties.( I also don't have any access to your card details). 

When you pay you will always receive a payment acknowledgement soon after you place the order. If you donâ€â„¢t receive this either the payment didn't go through or you gave the wrong email address.
You can also pay over the phone by card, or bank transfer.

When is my order dispatched, usually next working day, often the same day if ordered by 2pm, I will then email you with a tracking number. If you don't get this within 48 hours please contact me again as sometimes emails go astray, so please check your spam folder. If I receive an order and postage is delayed I will always let you know.
*please ensure the email address you use at checkout is correct , I regularly get emails returned as no account held ,which causes problems if I need to let you know there is a problem with your order. I will not use it for anything else.

Where is my order? You should have received a tracking number by email for www.royalmail.com please check this first. You can also email or ring me if you have any difficulties with this.


Returns policy Items can be returned within 15 days if you are not happy with your selection. All earrings will come sealed . They and sets containing them can only be returned if the seal has not been opened.
All items should be returned recorded delivery unless we have agreed otherwise ( usually low value items) and return postage is not refunded.
This is in addition to your statutory 30 day guarantee for faulty goods, any unused items which are discovered to be faulty before your wedding, let me know asap and I will replace them where possible.

Privacy Policy
I never have access to your credit card details if you checkout online, if you do give your card details over the phone they will be shredded immediately after use. Any details I hold on you such as email address are never passed on to anyone else. I hate spam!
For more detailed policy see the Privacy policy on the T&C page.