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Where is my order?

For orders over £15 you should have received a tracking number by email for please check this first. You can also email or ring me if you have any difficulties with this. Orders under £15 aren't usually tracked but should arrive within 3 days, brooches usually fit through the letter box, for larger items like tiaras please try your local sorting office as they don't always leave a card.

When was my order dispatched,?

I usually post out next working day, often the same day if ordered by 2pm, I then email you with a tracking number. If you didn't get this within 48 hours please contact me again as sometimes emails go astray, so please check your spam folder. If I receive an order and postage is delayed I will always let you know.
please ensure the email address you use at checkout is correct , I regularly get emails returned as no account held ,which causes problems if I need to let you know there is a problem with your order. I will not use it for anything else.

How was my order sent?

Always by Royal Mail, UK orders are 1st class as a minimum